How much will shipping cost me?
We are happy to offer you free shipping to any location in Canada!
How do I return a product if my horse won’t eat it? Do you have any guarantees?
If you have any concerns with a product purchased from equistro.ca, please contact us and we will be happy to assist you.
We want you...and your horse to be part of the growing group of Equistro fans across Canada!
I have a technical question about a product. Who can I speak to for more information?
Please contact us by email or by phone and one of our Technical Service Veterinarians will answer all of your questions.
I would prefer to purchase products from my veterinarian or retailer. Are these products available through them?
Yes! Equistro products are available from many veterinarians, tack stores and farm retailers across Canada. If you see a product on equistro.ca that they do not stock, ask them for it! Many will bring it into stock at your request.
What are Equistro's quality standards?
Find all the information you need here: Quality Standards.
And how about product quality and security?
We've got you covered! Please refer to: Vetoquinol Best Practices guarantee.
What does "Bio-Efficient approach" mean and why has Equistro adopted it?
Please refer to the dedicated page here: Bio-Efficient approach
Do you have an anti-doping policy?
Yes! It's right here: Anti-Doping Policy